This Privacy Policy explains how synier.com collects, uses, maintains, and discloses information from our customers, website visitors, and individuals who contact us.
Synier is committed to providing a safe, reliable, and enriching browsing and service experience to clients and the global community. To fulfill this goal, we may collect information during your visit to our website. Synier makes the following commitment:
- We do not sell, share, or lease any information provided to us, except as disclosed in this Privacy Policy. This policy applies to prospective, current, and former clients and subscribers.
This Privacy Policy is in addition to our Terms of Service (TOS), Acceptable Use Policy (AUP)—collectively referred to as Synier Legal Policies—and any specialized contracts that may apply. It helps you understand what personal identifying information (PII) we collect, how and when we use it, who has access to it, and how you can correct any inaccuracies.
Synier collects information in three ways:
- From our web server logs
- Via cookies
- Directly from users
When you visit our website, we automatically collect:
- Your IP address
- Browser type and device
- Number of links clicked
- Geographic location
- Date and time of visit
- Internet service provider
- Referring web page
- Pages viewed on our site
We use cookies—small text files stored on your device—to save preferences, login info, and personalize your experience. You may disable cookies in your browser settings, but this may affect site functionality.
When purchasing services or registering, we may collect your name, address, email, phone number, and payment details. Financial data is used solely for billing and may be shared with your payment provider for processing.
Our support team may request device or personal information to provide accurate technical assistance.
To protect our network, we may use monitoring tools that collect usage data and detect unauthorized activity.
We use your data only for business purposes such as service delivery, administration, and support. Synier does not engage with third-party affiliates for data sharing.
Third-party providers may assist with services like payment processing. These partners are prohibited from storing or sharing your personal data beyond the scope of their service.
We use technical safeguards including firewalls, non-public systems, complex passwords, antivirus tools, and monitoring software. Financial data is protected via Secure Sockets Layer (SSL) encryption.
Note: Electronic communications (e.g., email, chat) may not be secure unless explicitly stated. Please avoid sending sensitive data through unsecured channels.
You may request account deletion at any time—no questions asked.
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal compliance and service continuity. Examples:
- Account data is retained while active and for a reasonable period afterward.
- Financial records may be kept for up to 7 years for tax and accounting purposes.
- Support communications may be stored for up to 2 years.
You may request deletion of your personal data at any time, subject to legal obligations.
Synier complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
- Access – Request a copy of your personal data
- Correction – Request updates to inaccurate data
- Deletion – Request removal of your data
- Restriction – Limit how we process your data
- Portability – Receive your data in a portable format
- Objection – Object to processing based on legitimate interest
- Know – Learn what personal data we collect
- Delete – Request deletion of your data
- Opt Out – Decline the sale of your personal data (Synier does not sell data)
- Non-Discrimination – Exercise your rights without penalty
To exercise your rights, please contact us at mail(at)synier.com. You may also submit a request via our Data Request Form.
To opt out of data sale, visit our Do Not Sell My Personal Information page.
Synier reserves the right to modify this Privacy Policy at any time. Changes will be effective upon posting to our homepage.
If you have questions or feedback about this Privacy Policy or our use of personal data, contact us at mail(at)synier.com. We’ll respond promptly.
